Fireside Chat with Saleema Syed (COO of WEBEX)

A great experience is built on the bedrock of intuition, real time implementations, empirical insights, and commercial intensity that allows one to bring their vision to life. In my most recent roles, I have lived by the above tenet, especially with the opportunity launch a full-fledged technology team from scratch at Duo security and then now leading operations and at WebEx. I strongly believe that having a strong sense of discipline in operations is no more just about processes and apps, but it has evolved to keeping the customer’s needs in mind, having an empathetic approach to problem, then aligning to the problem statement and solution itself. This has been my guiding principle through my career